✅ Verify customers on WhatsApp
Enable faster, trusted logins by verifying customers on WhatsApp.
Send one-time passcodes in a familiar, encrypted chat from a verified WhatsApp business profile, backed by global compliance and Omnihubs’s omnichannel failover.
- Faster, secure delivery in a channel customers use daily
- Verified sender and end-to-end encryption build trust
- Automatic SMS or Email fallback keeps verification flowing
What is WhatsApp OTP and when should you use it?
WhatsApp OTP is a unique, temporary code sent to a user in a WhatsApp message, most often to verify identity during sign-up, login, password reset, or sensitive actions.
Why use WhatsApp OTP instead of SMS or Email
By using WhatsApp OTP, you can strengthen security, improve user experience, and always have reliable authentication at a lower cost. Here’s how WhatsApp OTP compares to SMS or Email:
- More secure than SMS and email
- Higher deliverability and reliability
- Better user experience
- Cost-effective for businesses
How WhatsApp OTPs work
The user requests an OTP by logging in to your app or website.
The system generates a secure, random code and sets an expiry window.
The system sends the code using an approved WhatsApp authentication template from your verified business account.
The user receives the code and enters it in your interface. The system validates the code, checking rate limits and expiry.
The system return a success or failure state, log the attempt, and optionally confirm in Website or in-app.




